Industry Challenges Facing Operators Today
As has been the norm, scale and speed of operations are what makes sense for carriers and their customers. With digital transformations of businesses, the demand for technological services provided by carriers is growing though not uniformly for companies and industry sectors. Uncertainty is always present, but it is also accompanied by opportunity as clients tend to lack the questions to ask technology partners. Connectivity technology is the foundation for customer experience and steady business performance and understanding in depth the business of a client can help a client provide better solutions. With the increased control falling on the carrier’s side, ingrained issues like customer experience and the need for streamlined operations helps lower costs and enable the growth of innovation through organizations. Research from the Economist Intelligence Unit indicates that more than half of businesses are feeling frustrated with their current technological partner. As such, carriers have to take a deeper collaborative approach as the provision for technology becomes a part of the offering. The research also points to senior executives indicating that having a high profile partner in technology is taken positively by their customers. In addition, 70% of the people surveyed though businesses without such partnerships in place would soon get obsolete. On a technology level, carriers need to ensure the underlying infrastructure has to be incredibly agile to deliver appropriate margins. With a good network as the base, businesses are expected to deliver much better and more satisfactory services to their customers. This is further encouraged by increasing security measures in the new networks and this grows confidence in the people and organizations that rely on the new faster networks.
New Technologies Coming to the Market to Counter Challenges
The horizon is showing faint signs of considerable opportunities and GlobalData has issued a report that notes the increased rate at which service portfolios are getting enhanced with a set of digital services and network solutions powered by software from bandwidth-on-demand to fully-fledged security propositions. Technologies expected to deliver intelligent, high-bandwidth and low latency managed networks will be important for carriers to deliver at scale while maintaining margins. New types of networks are being developed as software-defined to enable them to adapt quickly, learn to improve their own performance and evolve as an organization grows. On the side of carriers, this is set to improve efficiency, flexibility and the speed at which customers will manage their network services. At managed IT services London, our programmable network enables close to real-time on-demand connectivity to the cloud and intelligent data centers that are transforming the network management experience.
The Changing Face of Business Models within the Industry
We are now working more collaboratively with customers and are noticing technologies being integrated into the experience so that business becomes more consultative in approach while delivering more solutions that are of importance to the business. A deeper knowledge of the network infrastructure and how to derive the best performance from it for the job in hand is now more important than ever and network provision is rarely white-labeled anymore. Identifying where you excel and where you have a stronger ground through strategic partnerships is also vital in delivering the solution effectively. We are also seeing various value-added services that are built around data and security and carrier businesses are more important in delivering compliance.
Industry Predictions for the Course of the Next Few Months
We have now fully confirmed that in the UK, the West Midlands will be getting public funding for a test network and we expect lots of activity in this area. Many of the mobile manufacturers have already announced their handsets and the pace is set to pick up rapidly. As per our expectations, there will be a lot more internet-enabled products as 5G helps to solve the problem of several devices connecting to the base stations. The applications developed are very likely to take a leap forward too and with the police already talking about streaming live footage from buses, security for passengers is set to increase. Traffic safety and security awareness are set to take a step further and brush its keen sense of networks to secure passengers plying the routes of London on buses.
from Babble Business http://www.babble.uk.com/digital-transformation-in-industry/
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