I guess the cost of running a call centre is too much for the company.
from gizmodo http://www.gizmodo.co.uk/2019/07/amazon-is-given-the-okay-by-european-courts-to-not-provide-a-customer-support-phoneline/
from gizmodo http://www.gizmodo.co.uk/2019/07/amazon-is-given-the-okay-by-european-courts-to-not-provide-a-customer-support-phoneline/
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